| Details of Designation | Contact Person Name | Address | Contact Number | Working Hours | |
|---|---|---|---|---|---|
| Customer Care | Vikas Nagrani | 385 ,Xg , Rishi Nagar, Ludhiana, Ludhiana Punjab, 141001. | +91 9501656596 | info@nagranifinmart.com | Monday to Friday, 10:00 AM – 6:30 PM |
| Compliance Officer | Vikas Nagrani | 385 ,Xg , Rishi Nagar, Ludhiana, Ludhiana Punjab, 141001. | +91 9501656596 | info@nagranifinmart.com | Monday to Friday, 10:00 AM – 6:30 PM |
| CEO | Vikas Nagrani | 385 ,Xg , Rishi Nagar, Ludhiana, Ludhiana Punjab, 141001. | +91 9417266596 | vikasnagranica@yahoo.in | Monday to Friday, 10:00 AM – 6:30 PM |
| Principal Officer | Vikas Nagrani | 385 ,Xg , Rishi Nagar, Ludhiana, Ludhiana Punjab, 141001. | +91 9417266596 | vikasnagranica@yahoo.in | Monday to Friday, 10:00 AM – 6:30 PM |
This process ensures that your concerns are escalated to the appropriate personnel at every stage, guaranteeing a fair and prompt resolution.
Steps →
Start by reaching out to our Customer Care team. They are equipped to assist with most issues and will strive to resolve your concern at the earliest.
If you are still unsatisfied with the resolution, you can escalate the matter to our Compliance Officer for independent assessment and further action.
In cases where the issue remains unresolved despite all prior steps, you can escalate it to the Principal Officer.
For unresolved issues that require higher attention, you may escalate your concern to our Chief Executive Officer (CEO), who will personally review and address the matter.
Alternatively, you can submit your grievance directly using our Online Grievance Submission Form.
To better understand our approach to grievance redressal, you can access our comprehensive Grievance Policy.
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385- XG Rishi Nagar, Ludhiana Punjab - 141001
+91 9417266596, +91 9501656596, info@nagranifinmart.com
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